Communication

Normally, people use three media to communicate. These include words (14%), tone (35%), and nonverbal (51%). Our nonverbal ways to communicate come from our past experiences. Everyone has different backgrounds and past experiences. This means that everyone has a different way of communicating nonverbally which means that this leaves a lot of room misinterpretation and miscommunication. 

Since so much of communication is done nonverbally, you can never not communicate!

The best way to avoid miscommunications is to check that you're understanding the other person correctly. You can do this by saying, "Did I understand you correctly that.." Especially if it's a negative interaction, you're going to want to make sure that you're not misunderstanding each other. 

Communication is a hard thing to do when we all do it differently. The best way to avoid miscommunication is to realize that we all have different backgrounds that drive us to communicate the way we do and we have to make sure we're understanding each other.